Resume

Professional Experience

U.S. Department of Housing & Urban Development

Special Needs Assistance Specialist
Office of Community Planning & Development
September 2022 — Present

Joined HUD as a Presidential Management Fellow (PMF) in the Office of Community Planning & Development (CPD), working as a Special Needs Assistance Specialist (SNAPS). The SNAPS team administers the Continuum of Care (CoC) and Emergency Solutions Grants (ESG) programs.

Key focus areas include:

Data Policy
Federal Funding Competitions
Artificial Intelligence
Sexual Orientation & Gender Identity (SOGI) Data
Technical Assistance
NSPIRE Implementation
CoC & ESG Regulation (24 CFR 578 & 24 CFR 576)

National Institutes of Health

Management Analyst
PMF Rotation, Office of Strategic Planning and Management Operations
July 2023 — November 2023

Completed a PMF rotation to develop skills in Change Management through both formal instruction and hands-on project work.

Contributed to the Visitor Access Management Initiative (VAMI)
Authored a study on accessibility in NIH visitor systems

Champaign County Regional Planning Commission

Coordinator, Continuum of Service Providers to the Homeless (CSPH)
July 2019 — September 2022

Inaugural coordinator for CSPH, HUD’s Continuum of Care in Champaign County. Led interagency coordination, grants, and system-level planning.

Managed grant competitions and workgroups
Led community-wide advocacy efforts
Provided facilitation and direction for Continuum operations

Case Manager
August 2018 — August 2019

Began at RPC to focus on long-term client relationships, with an evolving role that merged direct service and program administration.

Managed a homeless prevention rent assistance program
Partnered with the Chicago Coalition for the Homeless to advocate and achieve legislative changes to the Illinois Homeless Prevention Act

Earlier Work

Ran a behavioral health program in a rural health clinic
Psychiatric technician at a hospital
Counselor at a residential treatment center
Local newspaper reporter
Freelance web designer and tech repair specialist

Boards, Groups & Community Service

National Association of Social Workers, Illinois Chapter — Undergrad Student Representative (2019–2020)
Clay County Coalition Against Drug Abuse — Board Member (2016–2019)
Urbana Neighborhood Connections Center — Service Learning (2018–2019)

Academics

The University of Chicago

A.M. (Master’s of Social Work)
School of Social Service Administration
June 2022

Coursework focused on:

Policy analysis and development
Financial management of nonprofits
Data-informed decision making
Implementation theory in social programs

University of Illinois at Urbana-Champaign

B.S.W. (Bachelor’s of Social Work)
School of Social Work
December 2019

Balanced full-time work and full-time study
Developed a strong interest in research
Delivered the BSW Responder speech at graduation

Illinois Eastern Community Colleges

Associate of Arts
Associate of Arts & Sciences
May 2017

IECC provided the academic foundation to pursue further degrees. Is listing IECC after the others may feel like listing The Dallas Morning News after The New York Times and The Washington Post—but IECC helped get me to the others, too.

Research & Editorial Experience

Advocates’ Forum (2022)

Editorial Board Member
Editor-in-Chief: Mansi Mehta · Faculty Advisor: Janelle Goodwill, PhD
Read the Letter from the Editors

Advocates’ Forum is a student-run academic journal of the University of Chicago Crown Family School of Social Work, Policy, and Practice. It publishes on topics such as clinical practice, social issues, administration, and public policy in social work.

Participated in submission selection, peer review, and editing for the 2022 issue

Bates, T., Tan, K., Shin, E.
Published in Journal of Undergraduate Social Work Research Vol. 4 No. 1 (2020)
Read it here

Based on research first presented at the 2018 Undergraduate Research Symposium. Explored how social skills and FRL status interact to predict internalizing problems in 10th grade students.

PIs: Dr. Kevin Tan & Dr. Durriyyah Kemp
Research in Progress

Served as a Research Assistant
Facilitated focus groups with parents and educators
Investigated the impact of the 2016 presidential election on youth well-being

Funded by the Illinois Department of Human Services and the Chicago Community Trust.

Bates, T., Tan, K., Shin, E.
Undergraduate Research Symposium (April 2019), Oral Presentation
More info here

Junior Editor, Volume 3, Numbers 1 & 2 (2019)
Senior Editor: Rebecca Dohleman Hawley, MSW
Faculty Advisor: Dr. Janet Carter-Black

I served as a junior editor for numbers 1 and 2 of Volume 3 in 2019. Rebecca Dohleman Hawley, MSW, was the Senior Editor, and Dr. Janet Carter-Black was the faculty advisor.